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Insights

Notes from
the work.

What we have learned building and running these systems - written for the engineers who will maintain them.

Case studies

What it looked like
in production.

Logistics SaaS platform (anonymized)

Migrating a monolith to EKS without a maintenance window

How a logistics platform moved from hand-managed EC2 to Kubernetes incrementally, keeping deploys running throughout.

Read the case study

May 9, 2026 · 2 min read

What changed

Deploy time cut from ~40 minutes to under 6

Environment rebuild from code in ~25 minutes

Zero customer-facing downtime during cutover

B2B fintech (anonymized)

A support assistant that knew when to stay quiet

Building a retrieval-augmented assistant for a fintech support team, and the evaluation work that made it trustworthy.

Read the case study

March 22, 2026 · 2 min read

What changed

Median first-response time down from 4h to 35m

Deflection on 31% of tier-1 tickets

Abstains rather than answering on out-of-scope questions